Responsibilities:
- In coordination with the Visual Merchandiser and Showroom Coordinator, manage existing accounts appointment bookings for the next selling campaigns
- Communicate customer status knowledgeably with the Sales team and across other departments such as Logistics, Production and Finance in order to provide excellent service to the customer
- Chase orders, input them into the system and process order confirmations
- Monitor reorders, exchanges and RTV’s (including paperwork and shipping) throughout the selling season
- Proactively help the wholesalers in monitoring their sell-through by suggesting stock swaps where possible
- Accurately, clearly and efficiently track all goods movements in case of repairs
- Identify and report marketing opportunities when in discussion with retailers
- Handle sample / product / content requests from retail
- Attend to general vendor issues effectively
- Develop excellent relationships with wholesalers
- Update customers with seasonal RRPs, training material and mark-down guidelines
- Update Key Accounts with shipping timelines where necessary
Essential Skills & Requirements:
- 2 year’s Wholesale experience, within the luxury fashion sector desirable
- Excellent communication and interpersonal skills
- Excellent organisation skills and able to work effectively within a team
- Working knowledge of Microsoft Office and Excel
- Knowledge of Zedonk and Joor preferred, but not essential